HER

Forklift repair and breakdown service in Morocco

A breakdown stops your production: diagnosis, on-site intervention by our technicians, repair with guaranteed genuine parts.

HER technician working on an electric forklift in the workshop

A forklift out of service costs more than its repair: it stops a dock, a line or a site. HER repairs and troubleshoots material handling equipment in Morocco, whether the fault is hydraulic, a lifting problem, engine damage, a battery that no longer holds its charge, or an electronic failure.

The principle is simple: identify the fault as fast as possible, intervene directly on your site where feasible, and repair it by the book with guaranteed genuine parts. Our technicians are trained on all brands, including a mixed fleet that did not come from us. Describe the equipment and the symptoms observed: we get back to you with a free quote within 24 h.

How an intervention runs

1. Diagnosis

You describe the machine and the symptoms. We identify the fault as fast as possible, remotely and then on site, to avoid needless downtime.

2. On-site intervention

Our technicians come to you. Most faults are handled on the spot, without hauling the machine to a workshop.

3. Certified repair

A repair done by the book, with guaranteed genuine parts, not a stopgap fix that comes back in a month.

4. Back in service

A functional check before handover, and ongoing technical support: our follow-up does not stop at the repair.

Faults we handle

  • Hydraulics: leaks, power loss, slow lifting
  • Mast and lifting: chains, cylinders, carriage, forks
  • IC engine: starting, injection, overheating
  • Electrical: battery, charger, control boards
  • Transmission, braking, steering
  • Aerial lifts: safety, outriggers, controls

FAQ

Frequently asked questions

Do you intervene on site?

Yes. Our technicians come directly to your site: most faults are handled there, without taking the machine away.

Do you repair other brands?

Yes. Our technicians are trained on all handling brands and technologies, including mixed fleets.

Do you use genuine parts?

Yes, we favour guaranteed genuine parts. See our dedicated spare parts page.

What is the response time?

It depends on your location, the equipment and the nature of the fault. It is confirmed when we take on your request, together with the quote.

Is a breakdown stopping your operation?

Describe the equipment and the symptoms: our technicians take on your request and reply with a free quote within 24 h.